Frequently Asked Questions

Will the spirits representatives and distillers be at the actual event?

The distillers or a local representative will be present at the tables all night and will be on-hand to answer questions and discuss their whiskies with guests.

Can I purchase spirits at the actual event?

There will be an opportunity to place orders for Whiskey In The Winter whiskies at the event via Randall’s Wine & Spirits, our retail partner.

What is the difference between a General Admission Ticket, a VIP Ticket, and a Platinum Ticket?

In addition to the perks of the regular ticket, VIP tickets include 1 Golden Ticket that can be used for sampling the Golden Ticket whiskies. VIP guests will also have early entry at event registration starting at 6:30pm.  The Platinum Ticket will receive all of the perks of a VIP Ticket, but will also be issued a Platinum Ticket that can be used for sampling one of the Platinum whiskies. Platinum guests will have an early entry of 6:15pm.

Will food be served at the event?

Yes. The Hyatt culinary team has prepared multiple whiskey-inspired food stations. Click here for the menu.

What is the attire for the evening?

Business casual attire is recommended. Please check out the video and photos from last year’s event for examples of guest attire.

Are there any COVID-19 restrictions I should be aware of?

Currently, there are no COVID-19 restrictions in place.
Whiskey In The Winter will be following guidelines set forth by the city of St. Louis.

Is there parking at the hotel?

Yes, Hyatt offers both self and valet parking for a fee. There is also street parking near the hotel.

Will there be a coat check?

Yes, there will be complimentary coat check at the event.

Can I bring my backpack or briefcase into the event?

No. Backpacks, briefcases, or any other such items are not permitted inside Whiskey In The Winter.

Do you sell tickets at the door?

All tickets for Whiskey In The Winter will be sold in advance. There will be no tickets available at the door.

Do I need to get a separate ticket for the educational seminars?

Seminars are included in the price of your ticket. Seating is on a first come first serve basis.

I have a question not answered in this FAQ- can I contacts someone?

Feel free to contact us at whiskey@synergystl.com with your question.